Our products are tested at FCC accredited Labs. Our suppliers are tops in the industry. Because we are the manufacturer, we conduct a quality control check on every item before it is packaged and shipped. All of our units are tested for twenty four hours. This burn in-time allows for us to verify component integrity.
Where are your products made?
Our bare PCB's are fabricated by a US company, we make sure they are not outsourced. All of our components are sourced through US companies. The components are pick and placed, baked, and assembled at Geshelli Labs. The clear cases are cut on our laser cutting machines. Our metal cases are anodized right here in Florida.
What power supply do I need?
Our DACs and amps include a universal power supply. Buyers who reside outside of the US will need to purchase a wall adapter compatible with your country.
What's up with the clear cases?
We really liked the clear look. It was a real chore trying to find the right plexiglass for the job. We went through quite a few different vendors until we found the right place with the right product. The clear look gives the user a chance to see the audio components hard at work! No really - we felt the cool glow of the leds along with the exposed board, gives the products more of an old school DIY feel.
What kind of sound are you going for?
Accuracy. Our goal isn't to give massive bass boost, or crushing highs that make your ears bleed. We want to give you the most accurate representation of your audio as possible. Match our products up with a killer set of headphones, or speaker/amp combination and hear the difference. For real.
WARNING: This product can expose you to chemicals including Acrylic Acid which is [are] known to the State of California to cause cancer, and Ethyl acrylate which is [are] known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov
If you are not satisfied with your purchase, please contact us at firstname.lastname@example.org to request a return merchandise authorization form. (RMA). Returns are accepted within thirty days of receipt. Our website and the product brochure list the exclusions for return eligibility. Returns must contain all the original parts, have no damage and no evidence of tampering. Return shipping is at your expense. We do not charge a restocking fee. Once we receive the item back, it is inspected. If it is in like new, full working condition, you will receive a refund back to your payment source.